Dear friend

We welcome you to our online service, and thank you for your interest. Below, the way we work, and why, is laid out as simply as possible. Please read it and write back to us with Step 1.

Lotus_FlowerWhat are the benefits of an Online Service?

At Change Matters, the major advantage of our Online Service is that we are able to share our unique model with clients who are not near us, in Kalk Bay, South Africa.

Broadly, the benefits of an Online Counselling Service are that:

  • Potentially there is more anonymity, if you want that.
  • You do not have to leave your home or office.
  • You save travelling time, driving, parking hassles, and sitting in traffic!
  • You may initially want a little distance and private space in the counselling relationship.
  • You may live in a remote area where therapists are not available.
  • You may be thinking about entering traditional person-to-person counselling, but want to get a sense of what if might be like first.
  • You may want more time to prepare answers to the counsellor's questions in your own way, and as your schedule allows by using e-mail.
  • You may want to retain a written record of insights as they emerge during counselling by using e-mail.
  • Using this service will save you time and money and gives you the convenience of a schedule that suits your needs.

What to do and how it works

Step 1. To begin with, you write us an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it in which you outline what has brought you to counselling, at this point. What are the difficulties you are having? Please write in as much detail as possible.

Step 2. We will confirm receipt of your email and send you our details of how to pay for a session. A session consists one hour-long Skype appointment.

Step 3. Sessions are paid for in advance. Within 3 days of your deposit we will book your Skype appointment.